Quality Management Policy

	Basic Philosophy Mitsubishi Research Institute, Inc., aims to be a knowledge-creation company that contributes to the advancement of society in the 21st century. To achieve this goal, we have set the following three concepts as our management principles: to make a contribution to society based on our expertise and research data, to conduct fair corporate activities, and to demonstrate comprehensive strength based on our wide-ranging research. These principles are founded on our commitment to high quality, which to us means customer satisfaction.
	Quality Management Policy
	1  We recognize that our services have value only if they contribute to the development of our customers’ businesses. 2  We endeavor to detect the latent needs of our customers in order to ascertain accurately their exact requirements. 3  We work proactively to improve the quality of our services in order to offer our customers the high level of quality that they demand. 4  We review our quality management system on an ongoing basis and continually strive to improve its effectiveness as part of our commitment to quality. Enacted: July 10, 2002 Revised: December 20, 2005 Masayuki Tanaka President Mitsubishi Research Institute, Inc.

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