Humanity and Technology: Ushering in the Future with “Co-Creation”

Mitsubishi Research Institute Forum 2019
Roundtable on “How Human Augmentation Technology Will Shape the Future World”
 
Since ancient times, human beings have mastered a variety of tools and technologies, creating new artifacts one after another to overcome a myriad of changes to their environment. Now, as a fusion of AI, robotics and knowledge of big data, neuroscience, and the life sciences, human augmentation technologies have developed to such an advanced degree that the environment surrounding these technologies itself is poised to undergo a massive transformation. What impact will these complex and intertwined technological ecosystems have on society and industry? Will their consequences truly lead to a creative future, or will they give rise to unforeseen societal issues? In a recent roundtable discussion, Masaaki Mochimaru, a leader in the field of human augmentation technologies, Osamu Sakura, a specialist in evolutionary science, and our own Chairperson Hiroshi Komiyama engaged in a multifaceted discussion from their respective points of view. A transcript is included below.
Masaaki Mochimaru, Director of Human Augmentation Research Center, National Institute of Advanced Industrial Science and Technology
Osamu Sakura, Professor, University of Tokyo Graduate School of Interdisciplinary Information Studies
Hiroshi Komiyama, Chairman of the Institute, Mitsubishi Research Institute
Moderated by:Atsuya Fujimoto, Senior Researcher, Management Innovation Division, Mitsubishi Research Institute


Blurring the Boundaries between Humanity & Technology

Sakura
Sakura Before starting, I would like to first provide some points of discussion while reflecting the history of the connections between technology and humanity.

Human beings have made use of tools to adapt to changing environments since the days of the Neanderthals. While animals adapt to the environment through genetic mutations, human beings have evolved through technology. In fact, Homo sapiens has undergone relatively little genetic change. Humanity could be described as a system integrated with technology and artifacts. On the other hand, technology can also have a negative impact on society. Ruth Schwartz Cowan, an American historian of technology, has made the astute observation that the mechanization of household labor has in fact made life busier for women in the home. The appearance of the washing machine, which streamlined the task of washing has ironically increased the amount and frequency of laundry, thereby drastically increasing the total amount of work. The present day might see even larger, unexpected consequences through sophisticated human augmentation technologies. How can we tame technologies and put them to beneficial use? The domestication of technology may become a major theme in the future.

In light of these ideas, I would like to raise three questions. First, how do today’s technology differ from those of the past? Second, how will technology affect society over the long term? And third, are artifacts ultimately our allies or our enemies?
 
Fujimoto Let’s start with the first issue. Where might the difference between old and new technologies be found?
Mochimaru
Mochimaru A major feature of contemporary human augmentatiion technologies is the fact that they take an integrated form. Rather than one large innovation resulting in dramatic transformation, as before, large innovations are now the result of a collection of smaller innovations. In technical terms, I feel that the key point has to do with technologies that result in personalization of one’s surrounding environment. Whereas eyeglasses only alter the vision of the wearer, AR goggles change the environment itself. For example, if you put on a pair of AR goggles, you could listen to this lecture while changing the colors of the walls of the venue to blue, or red, or whatever you please. As a result, I feel that it has become somewhat ambiguous as to whether we are controlling the environment or are being controlled by the environment.
 
Sakura The integration of people and technology is also progressing. Many technologies that are already actually incorporated into the body, such as cochlear implants. We are no longer able to develop technology without the human factor. As a result, the boundaries between human-centric research and technological research are disappearing.
 
Mochimaru The same is true for the boundary between physical and the cybernetic. As technologies of human augmentation evolve, copies of ourselves will be freely able to act in the cyber world. I think there are both positive and negative aspects to this.
 
Komiyama The difference in the sense of speed is also important. In the Middle Ages, grandparents and their grandchildren would have inhabited largely identical worlds, but today the environment changes drastically with each generation, or even in the span of a decade. It is also extremely difficult to predict the future. It’s like a dream, and in some ways also terrifying.
 

The Voice of the People: The key to leveraging technology

Fujimoto What about the effects that technology has on us over the long term?
 
Sakura With the elimination of the boundary between the cybernetic and the physical, the value of human physicality may actually increase. AI may be able to excel in a game like Go (board game of capturing territories), which can be handled with algorithms, but it cannot express itself very well in song. They say that this is due to the difficulty of accurately reproducing breathing patterns. While breathing originates in a physical constraint of human beings, it in fact represents the quality of a singer or the appeal of a song. Therefore, rather than trying to replicate everything with AI, and as a means to prevent the degeneration of human physicality, it would be better to allocate roles positively, so that AI would take care of areas that can be easily dealt with by algorithms while human beings addressed those areas relating to physicality.
 
Mochimaru New social disparities might emerge between those who move people using technology, in other words those who domesticate technology, and those who are moved by technology, in other words those who are domesticated by technology.”
 
Komiyama
Komiyama In his book Homo Deus, the historian Yuval Noah Harari predicts a darkened society that will be polarized between a privileged ruling class that uses technology and a slave-like class used by them. On the other hand, in his lecture Dr. Mochimaru’s shared about a dream of the future in which everyone can achieve self-realization. We can’t know vision will become the reality, and it is a question ultimately to be decided by the will of humanity.
 
Sakura I am skeptical of the premise that the ruling class will be able to fully master technology in the first place. Algorithms are in their nature biased. Even the ruling class will be at the mercy of the unknown aspects of the technology, and the subordinate class should be able to rebel using other technologies.
 
Komiyama In any case, it’s interesting precisely because society is so diverse. We must see that technology evolves in a manner that enables the protection of that diversity.
 
Sakura Yes. At the moment AI is based in statistics, so the more it is used, the less diverse products will become. At present, I think human beings have the edge over AI in terms of producing new expressions in a mutational manner.
 
Mochimaru I think that one solution to ensuring diversity is the incorporation of user ideas into technological development. Co-creation among users is something I feel will serve as a breeding ground for fostering diversity that supersedes the intentions of creators.
 
Fujimoto
Fujimoto In light of these various opinions, what is the verdict? Are artifacts our enemies or our allies?
 
Mochimaru Uber, which proposed the new value of the “sharing economy,” also engendered a social problem in the form of a large number of precarious workers who do not enjoy legal protections as employees. Technology developers sometimes inflict unintended consequences on society. Not all of them can be predicted. Of course, we also strive to incorporate diverse perspectives at the development stage. However, the reality is that until a developer releases a technology into society, no one can know how things will play out.
 
Komiyama In order to minimize the negative effects of technology, it is important for amateurs to be bold in discussing their areas of expertise. While the nuts and bolts of technologies can only be left to experts, we can still discuss assumptions surrounding these technologies. When the Great Los Angeles Earthquake struck, many experts stated that similar collapse of buildings would never occur in Japan. Nevertheless, an expressway was destroyed in the Great Hanshin-Awaji Earthquake of the following year. Here, too, the assumption had been wrong. It is in fact dangerous for talented experts to charge onward with unquestioned assumptions. Non-specialists must be daring enough to step up, even without previous experience in the field.
 
Sakura And you need spaces for having those discussions.
 
Komiyama That’s right. That’s precisely the role of universities and think tanks.
 
Mochimaru That said, in some cases corporate managers can be the ones embracing false assumptions. For example, consider the attempt to use remote-controlled robotics to restock products in convenience stores. Here, the difficulty of full automation means that an operator is necessary. Even so, no special skills are required. As such, the idea arises of utilizing high-speed networks to connect with countries overseas where the minimum wage is lower than Japan to secure a workforce there. This may be correct on the assumption that business is streamlined, and it may be legal, but as a researcher, I can’t wipe away the sense that something is wrong. There’s a need to engage in thorough discussion as a society.
 
Sakura Research ethics is said to have become a prevalent concern in the 1990s when the Human Genome Project was launched. More recently, Responsible Research has become the norm, widespread among researchers, but I would like to see a framework that incorporates more diverse values in order to move this further ahead.
 

Creating New Industries Starting in Japan Rooted in Everyday Life

Fujimoto What are Japan’s strengths in terms of human augmentation technologies?
 
Mochimaru For a human augmentation technology industry, Japan offers many physical points of contact. Even though China and South Korea are now trying to close the gap, very few developed countries have as many physical points of contact as Japan, whether it be home appliances or automobiles. Furthermore, Japan is at the forefront of wrestling with novel societal issues such as a falling birthrate, demographic aging, and disaster prevention. If we can leverage this, we may be able to create new industries focused on everyday life, as opposed to China or the US, which specialize in cybernetics.
 
Sakura Also, Japanese society has a culture that is more naturally accepting of machines and artifacts as friends as compared with the Judeo-Christian cultural sphere. The development of friendly robots, such as those with nursing care applications, is also booming. Perhaps a new model for building a society of artifacts or a society of robots may be born in Japan.
 
Fujimoto What are your expectations for Japan’s industrial sector?
 
Mochimaru I’d like to see a greater use of Japanese industrial conglomerates. Since technologies of human augmentation have an integrated format, interesting things can occur with the accumulation of multiple and diverse but minor innovations. Even in the business phase, building business ecosystems that include technological development, service provision, data management, finance, and customers, among other elements, is key. The presence of industrial conglomerates that link corporate entities in different fields under a single large policy will prove to be a major advantage.
 
Komiyama I expect Japanese firms to be active in the area of disaster resilience. Amidst the onslaught of extreme weather events around the world, reinforcing infrastructure is an important challenge. This is a field that could also be described as the culmination of technology, and I hope that Japan will demonstrate its full potential.
 
Sakura I’d like managers to focus not only on restoring profits to shareholders and increasing stock prices, but also on creating value from a broader perspective. Naturally, profits are important, but if the society underpinning the foundation of those profits collapses, then it’s all for nothing. Disaster prevention is a typical example, but I’d like to see at least a portion of resources invested into supporting society. This is my earnest desire.
 
Fujimoto Finally, what are your expectations for the Mitsubishi Research Institute’s 50th Anniversary Research Project?
 
Mochimaru I strongly agree that we should consider human augmentation in social as well as technological terms. A company consists not only of its shareholders, but of the entirety of its stakeholders including employees, society, customers, and business partners. It will be impossible for a company to survive without recognizing the value in all stakeholders. It is my hope that the anniversary research project too will incorporate this aspect.
 
Sakura I think that one of the keywords is “wellbeing” – how do we enhance quality, as well as quantity? I believe that it is crucial to develop technologies that embrace diverse values.
 
Fujimoto Post-capitalism and wellbeing in the Japanese context. Envisioning how people connect in the future will be a particularly important research topic and is slated for further exploration throughout the project. Thank you very much for today.